Shipping Policy

It typically takes 2-8 days to fulfill an order depending upon the type of product, quantity, and origin of fulfillment location to the delivery destination. After fulfillment, it will be shipped. The shipping time depends on your location and method of transportation, but typical shipping times are:

USA: 3-​8 business days
International: 5-18 business days or longer depending upon location

Shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create and process your products or transportation delays. Shipping costs differ based on the type and quantity of products in an order. Final shipping costs will be shown during checkout.

International Orders

All sales on international orders are final. We do not offer returns or exchanges for international orders. However, if your order contains incorrect or defective items, please contact us at info@chamorustylz.com so we can help resolve the problem.

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.

IMPORTANT: Your order's final shipping cost DOES NOT include or cover any import taxes, duties, brokerage fees, or any other charges that may be assessed when your shipment is imported into your country. We do not determine or collect any additional import charges.

By completing your order, you agree to become the importer of record for your order. In doing so, you assume full responsibility for any additional import charges. If you refuse delivery of your shipment, we will treat the shipment as being abandoned. We will not issue refunds for refused shipments. Please consider this fact before completing your order.

For more information on import costs, please contact your country's customs agency.

We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.

Use Correct Addresses

We are not responsible for orders shipped to misspelled, incomplete, invalid, or undeliverable addresses. Before you complete your order, please make sure that your billing and shipping addresses are complete and valid.

For international orders, please make sure your country's postal service can deliver to your address and you are aware of custom and import fees that may incur.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or your neighbor’s, get in touch with us at info@chamorustylz.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but the new order would be at your expense.

For more information, please read our Returns Policy.